Terms and Conditions - Gardeners Hackney

Welcome to Gardeners Hackney. By accessing our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully to ensure a clear understanding of our policies and your obligations.

1. Introduction

These terms and conditions govern your use of our gardening services. By engaging with us, you acknowledge that you have read, understood, and agree to be bound by these terms.

1.1 Acceptance of Terms

By hiring Gardeners Hackney, you accept these terms and conditions in full. If you disagree with any part of these terms, you must not use our services.

2. Services Provided

We offer a range of gardening services, including but not limited to lawn maintenance, garden design, plant installation, and regular upkeep.

Lawn Maintenance: Mowing, edging, and fertilizing.
Garden Design: Planning and designing garden layouts.
Plant Installation: Planting trees, shrubs, and flowers.
Regular Upkeep: Weeding, pruning, and pest control.

2.1 Service Availability

Our services are available in the Hackney area. We strive to accommodate your scheduling needs, but availability is subject to change based on demand and seasonal factors.

3. Payment Terms

Payment for services is due upon completion unless otherwise agreed upon in writing. We accept various payment methods, including cash, credit/debit cards, and bank transfers.

3.1 Pricing

Our pricing is competitive and reflects the quality and range of services provided. Any additional services requested will be quoted separately.

4. Cancellation Policy

If you need to cancel or reschedule a service, please provide at least 24 hours notice. Cancellations made with less than 24 hours notice may incur a cancellation fee.

4.1 Emergency Cancellations

We understand that emergencies happen. In such cases, please contact us as soon as possible to discuss your situation.

5. Liability

While we take utmost care in providing our services, Gardeners Hackney is not liable for any incidental or consequential damages that may arise from the use of our services.

5.1 Insurance

We maintain appropriate insurance to cover any potential damages or accidents that occur during the provision of our services.

6. Client Responsibilities

Clients are expected to provide access to the property and inform us of any specific requirements or restrictions prior to the commencement of services.

Access: Ensure that our team can access all areas to be serviced.
Information: Provide details about any plants, structures, or areas that require special attention.
Obstructions: Remove or inform us of any obstacles that may impede our work.

6.1 Property Condition

Clients must ensure that their property is in a condition suitable for the services to be performed. Any pre-existing conditions will be noted prior to service commencement.

7. Changes to Terms

Gardeners Hackney reserves the right to modify these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

7.1 Notification

Changes will be communicated via email or through our official communication channels. It is the client's responsibility to stay informed about the latest terms.

8. Governing Law

These terms and conditions are governed by the laws of the jurisdiction in which Gardeners Hackney operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.

8.1 Dispute Resolution

In the event of a dispute, both parties agree to seek an amicable resolution through negotiation before pursuing legal action.

9. Privacy Policy

Your privacy is important to us. We are committed to protecting your personal information and ensuring it is used solely for the purposes of providing our services.

Data Collection: We collect necessary information to facilitate our services.
Data Usage: Your data is used to improve service delivery and customer experience.
Data Protection: We implement security measures to safeguard your information.

9.1 Third-Party Sharing

We do not share your personal information with third parties unless required by law or with your explicit consent.

10. Intellectual Property

All content provided by Gardeners Hackney, including designs, logos, and written materials, are the intellectual property of the company and may not be used without explicit permission.

10.1 Use of Materials

Clients are granted a limited, non-transferable license to use provided materials solely for personal, non-commercial purposes.

11. Termination

Gardeners Hackney reserves the right to terminate services immediately if a client breaches these terms and conditions or engages in unlawful or inappropriate behavior.

Immediate Termination: Services will cease without prior notice in cases of severe breaches.
Refunds: Any prepaid fees will be refunded on a prorated basis, excluding any services already rendered.

11.1 Post-Termination

Upon termination, clients are responsible for settling any outstanding payments for services provided up to the termination date.

12. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

12.1 Continuity

The invalidity of one clause does not affect the validity of the remaining clauses.

13. Entire Agreement

These terms and conditions constitute the entire agreement between you and Gardeners Hackney regarding the use of our services, superseding any prior agreements or understandings.

13.1 Amendments

Any amendments or modifications to these terms must be made in writing and signed by both parties.

14. Acceptance of Electronic Communications

By using our services, you consent to receive electronic communications from Gardeners Hackney, including notices about services, policies, and updates.

14.1 Opt-Out

You may opt out of receiving certain types of communications by contacting us directly, but this may affect your ability to receive important service-related information.

15. Miscellaneous

These terms and conditions are binding upon and inure to the benefit of both parties and their respective successors and assigns.

Assignment: You may not assign or transfer your rights or obligations under these terms without our prior written consent.
Waiver: Our failure to enforce any right or provision does not constitute a waiver of such right or provision.

15.1 Force Majeure

Gardeners Hackney shall not be liable for any failure to perform its obligations due to causes beyond its reasonable control, including natural disasters, war, or other unforeseen events.

By continuing to use our services, you agree to abide by all the terms and conditions outlined above. If you have any questions or require clarification, please refer to our detailed policy documents or reach out to our support team.